Frequently Asked Questions

Currently, Prévoir integrates with Shopify and brands must be on Shopify to use the platform. However, we are exploring integrations with other ecommerce and POS systems, ERPs, marketing, and wholesale platforms and will provide updates as these become available

Installation takes just a few clicks, followed by a short data loading period. Prévoir is built with merchandisers in mind; clear, visual, and easy to navigate without any training.

Not at all. Prévoir is designed to be intuitive and easy to navigate. Most users feel confident using the platform after a brief introduction or demo, regardless of their technical background.

Yes, Prévoir supports planning at both the style level and the product level. We offer both options because sometimes you need the full picture, and other times you want more granularity to make optimal merchandising decisions.

Yes, the platform displays performance by variant (which typically corresponds to size, depending on how a merchant has entered variants in their store) and this is visualized in both product, and style views.

Prévoir is primarily a pre-season planning and merchandising tool. It helps generate buy and design recommendations based on past performance and attributes. Prévoir does not currently offer full financial planning capabilities.

Not at this time. However, Prévoir provides visual and data-driven insights that users may apply to their site merchandising strategies.

Prévoir currently allows users to share queries via custom links with other Prévoir account users. Soon, users will also be able to export data queries, save views, and share dashboards via custom links or PDFs for reporting purposes.

Yes, the platform highlights which products are frequently purchased together, which can support bundling and visual merchandising decisions.

Using computer vision, Prévoir automatically generates product attributes including color, fabric, and silhouette with over 90% accuracy. All attributes can be reviewed and edited as needed.

Yes, Prévoir accounts for stockouts when calculating metrics like rate of sale, providing a more accurate view of product performance.

Data is refreshed daily. You will be able to see sales up-to, and including yesterday.

Yes, you can invite additional users by email under Account in your Settings. Collaboration is core to Prévoir, and we’re actively enhancing this feature with upcoming additions like role-based permissions and single sign-on (SSO).

Yes, customizations tailored to each type of business will be available in future updates.

Yes, as long as your sales transaction data is in Shopify, Prévoir can capture and analyze both online and brick- and-mortar sales performance.

Yes, we will be integrating with Klaviyo soon to provide deeper product level insights.

We offer 14-day free trials for eligible brands to experience Prévoir before committing.

We use industry-standard formulas verified with merchandisers. Each metric includes a tooltip showing the exact calculation. For any questions or recommendations about our metrics, please reach out to us at support@prevoir.ai.

Prévoir is built for fashion brands, multi-brand retailers, and merchandising teams that want to plan smarter, sell more, and reduce deadstock. Whether you're a growing label or an established name, Prévoir streamlines product planning, enhances decision-making with data, and frees your team from time-consuming manual tasks so you can focus on creating collections that perform.

Email us at support@prevoir.ai and our team will respond as quickly as possible.