Question 1

What platforms does Prévoir integrate with?

Accepted Answer

Currently, Prévoir integrates with Shopify and brands must be on Shopify to use the platform. However, we are exploring integrations with other ecommerce and POS systems, ERPs, marketing, and wholesale platforms and will provide updates as these become available. If you’d like to explore integration with a system you use, please contact us at info@prevoir.ai.()

Question 2

How long does it take to onboard with Prévoir?

Accepted Answer

Installation takes just a few clicks, followed by a short data loading period. Prévoir is built with merchandisers in mind; clear, visual, and easy to navigate without any training.

Question 3

Do I need to be tech-savvy to use Prévoir?

Accepted Answer

Not at all. Prévoir is designed to be intuitive and easy to navigate. Most users feel confident using the platform after a brief introduction or demo, regardless of their technical background.

Question 4

Can Prévoir support style-level planning?

Accepted Answer

Yes, Prévoir supports planning at both the style level and the product level. We offer both options because sometimes you need the full picture, and other times you want more granularity to make optimal merchandising decisions.

Question 5

Does Prévoir show product performance by size or variant?

Accepted Answer

Yes, the platform displays performance by variant (which typically corresponds to size, depending on how a merchant has entered variants in their store) and this is visualized in both product, and style views.

Question 6

What kind of planning does Prévoir support (e.g., pre-season, in-season, post-season)?

Accepted Answer

Prévoir is primarily a pre-season planning and merchandising tool. It helps generate buy and design recommendations based on past performance and attributes. Prévoir does not currently offer full financial planning capabilities.

Question 7

Does Prévoir help with merchandising on my site?

Accepted Answer

Not at this time. However, Prévoir provides visual and data-driven insights that users may apply to their site merchandising strategies.

Question 8

Can data be exported from Prévoir?

Accepted Answer

Prévoir currently allows users to share queries via custom links with other Prévoir account users. Soon, users will also be able to export data queries, save views, and share dashboards via custom links or PDFs for reporting purposes.

Question 9

Is Prévoir able to show what's commonly sold together?

Accepted Answer

Yes, the platform highlights which products are frequently purchased together, which can support bundling and visual merchandising decisions.

Question 10

How are product attributes generated in Prévoir?

Accepted Answer

Using computer vision, Prévoir automatically generates product attributes including color, fabric, and silhouette with over 90% accuracy. All attributes can be reviewed and edited as needed.

Question 11

Does Prévoir consider stockouts in sales analysis?

Accepted Answer

Yes, Prévoir accounts for stockouts when calculating metrics like rate of sale, providing a more accurate view of product performance.

Question 12

How often is data updated in Prévoir?

Accepted Answer

Data is refreshed daily. You will be able to see sales up-to, and including yesterday.

Question 13

Can multiple team members collaborate in Prévoir?

Accepted Answer

Yes, you can invite additional users by email under Account in your Settings. Collaboration is core to Prévoir, and we’re actively enhancing this feature with upcoming additions like role-based permissions and single sign-on (SSO).

Question 14

Does Prévoir work for multi-brand retailers as well as single-brand stores?

Accepted Answer

Yes, customizations tailored to each type of business will be available in future updates.

Question 15

Does Prévoir work if I sell in both online and physical stores?

Accepted Answer

Yes, as long as your sales transaction data is in Shopify, Prévoir can capture and analyze both online and brick- and-mortar sales performance.

Question 16

Does Prévoir integrate with marketing tools?

Accepted Answer

Yes, we will be integrating with Klaviyo soon to provide deeper product level insights.

Question 17

Do you offer a free trial or pilot program?

Accepted Answer

We offer 14-day free trials for eligible brands to experience Prévoir before committing.

Question 18

How are sales metrics calculated within Prévoir?

Accepted Answer

We use industry-standard formulas verified with merchandisers. Each metric includes a tooltip showing the exact calculation. For any questions or recommendations about our metrics, please reach out to us at support@prevoir.ai.

Question 19

Who is Prévoir designed for?

Accepted Answer

Prévoir is built for fashion brands, multi-brand retailers, and merchandising teams that want to plan smarter, sell more, and reduce deadstock. Whether you're a growing label or an established name, Prévoir streamlines product planning, enhances decision-making with data, and frees your team from time-consuming manual tasks so you can focus on creating collections that perform.

Question 20

What support is available if there's an issue with the platform?

Accepted Answer

Email us at support@prevoir.ai and our team will respond as quickly as possible.

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